Watch Out For Deletion of Inactive Windows Live ID Accounts

I signed up for Microsoft Live ID some time ago but hadn’t accessed it for probably a couple of years. When I tried to sign in again this morning I got the message: ‘That Windows Live ID doesn’t exist’. I double checked I had entered the email and password correctly and sure enough, my account didn’t exist anymore. So I googled windows live ID dormant account and came across this on the webpage Microsoft Passport Network Privacy Statement:

Inactivation and Deletion of Account
Microsoft will delete your account on the Passport Network if it remains inactive for an extended period of time. Inactivity is defined as a failure to sign in to any site or service on the Passport Network using your credentials.
If your credentials on the Passport Network are associated with a free MSN or Hotmail e-mail inbox, your account will be made inaccessible if it remains inactive for 120 days, and any account information you have provided will be deleted. If you have credentials on the Passport Network that are not associated with a free MSN or Hotmail e-mail inbox, your account will be made inaccessible if it remains inactive for 365 days, and any information you have provided will be deleted. Accounts associated with paid subscriptions for MSN or Hotmail are not made inaccessible due to inactivity.

These are the current terms as of April 2012, but will probably change in the coming months so if you are reading this post some time after April 2012, check the current terms.

Deletion of my account is probably a good thing and my own fault – I wasn’t using it. So I’ve signed up again  – and was able to use the same email address – and will make sure to access it regularly. This is just a warning to you that if you have a Windows Live ID, and a free MSN or Hotmail email, Messenger and SkyDrive accounts, make sure you access it regularly or it will all disappear!

2 Responses

  1. Will Says:

    I actually just ran into this problem – I’m not sure for how long my account has been inactive, but trying to sign in results in the same message.

    However, when I try to sign up again, I get a message saying that ID is already taken.

    Any ideas?

  2. Jaclyn Says:

    i have the same problem and i cant remember my password either and i cant reset it either because it says my email addy is not available. please help us someone…

Leave a Comment

Please note: Comment moderation is enabled and may delay your comment. There is no need to resubmit your comment. Please do not use keywords in the Name field. Comments must relate to the post topic. This website is here to help people, not for advertising purposes.

Please complete puzzle and then submit your comment *
Time limit is exhausted. Please reload CAPTCHA.

` `